Expert Support
Get the help you need with comprehensive support resources, warranty information, and direct access to our US-based technical team.
Support Options
Documentation
Manuals, specs, and guides
Coming Soon
RMA Portal
Streamlined repair process with real-time tracking and updates for both customers and technicians.
Customer Portal
Self-Service RMA Management
Upload monitor details and issue descriptions
Real-time ticket status tracking
Automated email notifications
Secure document and photo uploads
Simple 4-Step Process
From initial contact to completed repair, we make the process transparent and efficient
Contact Us
Reach out to our support team to initiate the RMA process and receive authorization details
Upload Details
Use our portal to submit monitor information, serial numbers, and detailed issue descriptions
Ship to Us
Send your monitor to one of our repair facilities using provided shipping instructions
Track & Receive
Monitor repair progress with live updates and email notifications throughout the process
Comprehensive Coverage
Standard Warranty
3 Years Parts & Labor
Free repair or replacement for defective components
On-site service available for critical applications
24/7 emergency support for gaming operations
Service & Repair
Expert Technicians
US-based repair facilities in Johns Island, SC & Henderson, NV
Genuine parts guarantee for all repairs
Fast turnaround: 7-10 business days typical